Returns & Exchanges
At Fiido Company, we stand by the quality of our high-performance sports gear and offer a 30-day return window for items in original condition. Whether you need a different size or changed your mind, we are committed to getting you back to your peak performance.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your sports equipment in its original packaging, ensuring all tags are attached and the product shows no signs of wear.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing